Returns & Exchanges
At NOUVEAU NOLA, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer returns and exchanges on all unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all NOUVEAU NOLA tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing